privacy policy

Basic Policy

AKANE UTSUNOMIYA Co., Ltd. (hereinafter referred to as "our company") recognizes the importance of handling personal information and believes that protecting personal information is a social responsibility. In operating the AKANE UTSUNOMIYA ONLINE SHOP (hereinafter referred to as "this website"), we comply with laws and regulations related to personal information and our company's internal rules, and properly acquire, use, and manage the personal information we handle, so that you can use this website with peace of mind.

Scope of application

This policy sets out the policy that we will follow when handling your personal information or similar information in the various services we provide.

Purpose of use of personal information

We ask our customers to provide us with the following information:

  • We collect this information through this website.
  • Name, address, telephone number, e-mail address
  • We collect this information by having you fill out an application form when applying for our services.

In addition, we will use the information provided by customers for the online shop services we provide within the scope of the following purposes. We will not collect information or use it for purposes other than those stated without your consent.

  1. To entrust member services or mail order operations to third parties or business partners approved by our company.
  2. To deliver and send communications, e-mail newsletters, direct mail, various notices, etc., in connection with the use of this service
  3. To improve our services, develop new services, and conduct marketing
  4. To carry out campaigns, surveys, monitors, interviews, etc.
  5. To confirm and respond to opinions and inquiries regarding this service
  6. To investigate acts prohibited by the terms of use, etc.

Regarding use for other purposes
If you wish to use the information for any purpose other than those listed above, we will obtain your prior consent.

Management of personal information

We will thoroughly manage the information provided by our customers as follows:

  1. Ensuring accuracy of information We will strive to ensure that the information provided by customers is always accurate and up-to-date.
  2. Safety Management Measures Our company has established strict internal regulations for the systematic management of personal information, and we strictly handle personal information in accordance with these regulations.
  3. Supervision of employees Based on our company regulations, we strictly enforce the rules for handling personal information.
  4. Supervision of contractors When outsourcing the handling of personal information, we will only entrust it to contractors who meet the requirements in accordance with our company regulations, and will manage it appropriately.
  5. Retention period and disposal: We will set a retention period for the information provided by customers and will discard it after the retention period has expired.In addition, even if the information is still within the retention period, it will be promptly discarded if it is no longer needed.

Prohibition of disclosure or provision of personal information to third parties

We will not provide personal information provided by customers to third parties. Furthermore, if we decide to provide personal information to a third party in the future, we will only provide the information to be provided and the purpose of the provision, and will only do so with the customer's consent.
In addition, we may entrust personal information to other businesses within the scope necessary to achieve the purpose of use.

Continuous improvement of internal regulations regarding personal information protection

We will take appropriate measures to prevent unauthorized access to personal information, as well as the loss, destruction, falsification, and leakage of personal information. We will continually review our internal regulations regarding personal information protection in light of changes in social conditions and the environment, and will improve our efforts to protect personal information.

Disclosure, correction, suspension of use, etc. of personal information

If you request the disclosure, correction, or suspension of use of your personal information, we will respond in accordance with our prescribed methods. We will provide you with individual instructions regarding specific methods, so please contact the reception desk listed below.

Inquiry Desk

〒154-0011
3-9-1 Kamiuma, Setagaya-ku, Tokyo
AKANE UTSUNOMIYA Co., Ltd.
TEL: +81.3.3410.3599
Business hours: Monday to Friday (excluding holidays) 11:00-18:00

Date of establishment: July 1, 2019 AKANE UTSUNOMIYA Co., Ltd.
President and CEO Akane Hasui